Faulty Return

SFR 166
V2

All fields are required and should be completed by the Distributor. Please complete in full and let us know if you have any questions.


Name: *
Contact Number: *
Customer Name: *
E-mail Address: *
PO Number(s): *
Invoice Number(s): *
Product Number(s): *
Serial Number, if applicable:
Please answer the below questions about the faulty item(s):
Please answer the below questions about the faulty item(s):
Please can you provide a description of the fault ? *
How many are affected? *
How long have they been used for? *
Can you describe the conditions/environment in which the product(s) have been used? *
How have they been cleaned? *
How and where have they been stored? *
* If there are multiple image files to upload, please zip the files to send them together in one folder. For help, click here
* If there are multiple image files to upload, please zip the files to send them together in one folder. For help, click here
Please provide appropriate pictures to illustrate the fault *